Privacy Policy for The Rustic Grain Co.

Effective Date: 8/24/26
Last Updated: 8/24/26

1. Introduction

The Rustic Grain Co. ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, store, and disclose your information when you visit or interact with https://www.therusticgrainco.com/ (the "Website").

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

Information that identifies you directly or indirectly, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Account login credentials

• Payment-related information processed securely through third-party providers

2.2 Account Data

If you create an account, we may store:

• Username and encrypted password

• Purchase history

• Saved preferences

• Communication history with us

2.3 Technical and Usage Data

We may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent

• Referring and exit URLs

• Clickstream data

2.4 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Maintain session state

• Remember preferences

• Analyze traffic and performance

• Support marketing and advertising efforts

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Website

• Process transactions and fulfill orders

• Create and manage user accounts

• Communicate with you regarding order updates, customer support, and marketing if you have opted in

• Improve Website functionality and user experience

• Monitor and prevent fraud, abuse, or security threats

• Comply with legal obligations

4. Legal Basis for Processing, If Applicable

Depending on your location, we may process your data based on:

• Your consent

• Performance of a contract, such as fulfilling an order

• Legitimate business interests

• Legal compliance obligations

5. Sharing of Information

We do not sell your personal data. We may share your information with:

5.1 Service Providers

• Payment processors

• Shipping carriers

• Hosting and infrastructure providers

• Analytics services, such as traffic analysis tools

• Marketing platforms, if applicable

5.2 Legal Requirements

We may disclose information if required to:

• Comply with laws or regulations

• Respond to legal requests

• Protect our rights, users, or business

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

6. Cookies Policy

We may use the following types of cookies:

Essential Cookies: Required for Website functionality.

Performance Cookies: Help us analyze Website usage and performance.

Functional Cookies: Store user preferences and improve your experience.

Marketing Cookies: May be used to track browsing behavior for advertising and marketing purposes.

You can control cookies through your browser settings. Disabling certain cookies may impact Website functionality.

7. Data Retention

We retain your information only for as long as reasonably necessary to:

• Fulfill the purposes outlined in this Policy

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to certain processing

• Request data portability

• Withdraw consent where processing is based on consent

To exercise these rights, contact us using the information listed in the Contact Us section below.

10. Third-Party Links

Our Website may contain links to third-party websites, services, or platforms. The Rustic Grain Co. is not responsible for the privacy practices, security, or content of those third parties.

11. Third-Party Services

We may use third-party services to operate our Website, process payments, fulfill orders, analyze Website traffic, communicate with customers, or provide other business services.

These third parties may collect or process information according to their own privacy policies and terms.

12. International Data Transfers

If you access the Website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date or "Last Updated" date.

We encourage you to review this Privacy Policy periodically for changes.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

The Rustic Grain Co.
Website: https://www.therusticgrainco.com/